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Return Policy

Fall and Spring Course Books

New and Used Course Books (except non-returnable Custom Published Materials) may be returned for a full refund through the second week of classes.

All course book sales are final after the second week of class

All new course books and general reading books must be free of any markings and in saleable condition. Covers and pages cannot be bent or torn in any way.

UWinteriM and Summer Course Books

New or used course books (except non-returnable custom published materials) for courses of three weeks or more may be returned for a full refund by the Friday of the second week of classes. Summer 2014 course books may be returned through:

 Classes beginning:    Refund deadline:
 May 27-31  Friday, June 6
 June 9-14  Friday, June 20
 June 23-28  Thursday, July 3
 July 7-12  Friday, July 18
 July 21-26  Friday, August 1

Books for sessions lasting less than three weeks must be returned by the end of the first business day following the first class session. Books purchased after deadlines are nonrefundable. All new Course Books must be free of any markings and in saleable condition. Covers and pages cannot be bent or torn in any way. Except as posted, all other merchandise may be returned or exchanged (if in saleable condition) within two weeks of purchase. Your photo ID, cash receipt and class schedule are required for all refunds and exchanges.

eBooks

We understand that our customers may want to return a digital book for a refund because of various reasons. Because there is no physical product, digital books may not be returned to the bookstore once the title is activated. Activation constitutes a form of delivery which cannot be revoked. Therefore, refunds are not available for activated digital books. Please contact the bookstore if you need technical assistance related to your digital book order. We will replace the digital book file if you encounter technical problems during the download.

General Merchandise

Merchandise must be returned or exchanged within two weeks from the in-store purchase or online ship date (located on the receipt). Except as posted, all other merchandise must be returned or exchanged in sellable condition and with tags and receipt/packing slip.

No price adjustments will be made on purchases to reflect store sales.

Non-returnable merchandise is as follows:
Batteries, calculators, fetal pigs, food items, goggles, resume books, study aids, magazines or periodicals, typewriter ribbons, bargain or "sale stickered" books, custom published course packs, opened film products, software, incomplete sets of merchandise, and sets of books and/or software with publisher's seal broken.

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